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FeaturesCall tracking and coaching

Every sales call tracked, scored and coached

ARIA tracks every call your sales team makes, records and transcribes it, scores it with AI and turns it into coaching for team leaders, with the follow-up drafted and WhatsApp messages logged on the same lead.

Every call tracked against the right lead

  • Calls are placed and recorded through the platform and attached to the right lead automatically.
  • Team leaders see every rep’s call activity, not just the calls someone remembered to log.
  • Nobody has to type call notes for the history to be complete.

Transcripts and summaries in Hindi, English and Hinglish

Each call is transcribed and summarised, including what the buyer actually asked for, whether the conversation was in Hindi, English or Hinglish.

AI call scoring and coaching

  • Every recorded sales call is scored with AI, on every ARIA plan.
  • Team leaders get coaching notes and can see which reps need help, and on what.
  • A daily briefing shows who is behind, who is overloaded and which leads are going cold.

Follow-ups and sales pitches written for your agents

  • A follow-up is drafted after every call, ready for the rep to review and send.
  • The AI pitch assistant writes a pitch for where the lead is, from first call to final negotiation.
  • Pitches are written in English, Hindi or Hinglish and can include loan illustrations and comparable inventory.

WhatsApp on the same timeline

Every WhatsApp message and call sits on the same lead timeline, so no buyer is asked the same question twice and a team leader can read the whole history before stepping in.

Questions brokerages ask

Can a real estate CRM record and track every sales call?

Yes. ARIA places and records calls through the platform and attaches each one to the right lead automatically, so every call your team makes is tracked.

Does ARIA score sales calls with AI?

Yes. ARIA scores each recorded sales call with AI and gives team leaders coaching notes, so they can see which reps need help and why. AI call scoring is included in every ARIA plan.

Can ARIA write sales pitches for my agents?

Yes. The AI pitch assistant writes a pitch for the lead’s current stage in English, Hindi or Hinglish, and can include a loan illustration and comparable inventory.

Are WhatsApp follow-ups tracked as well as calls?

Yes. WhatsApp messages are logged on the same lead timeline as calls, so the full conversation history is in one place.

Sales team ki har call kaise track kare?

ARIA mein har call platform se hoti hai aur record hokar sahi lead ke saath jud jaati hai. Har call ka transcript, summary aur AI score milta hai, aur team leader ko coaching notes.

See it on your own sales floor

Bring your lead sources, branches and team size. We'll walk you through the parts of ARIA that matter to how you sell.